Policies, General Info, Shipping, Etc
General Information
All Items are Subject to Prior Sale
We do many cash and carry shows per year most items are presented for sale at local venues. If you have purchased an item on this site and the checkout procedure tells you that you have bought it, it should be yours. HOWEVER, these are each one of kind items and if it is already sold at a show, there is no way we can deliver it to you. Show inventory sales are updated daily and prior sales are rare, but they can occur. Please check our show schedule to visit us in person.
Photography
Items are photographed as clearly and accurately as possible for color, design and detail. Because of the challenges of the photography, we do have a return policy for the website. Please refer to that section for more information. If the images on the screen looked elongated or "stretched", you are probably using a wide screen monitor. Turn off the wide screen feature and the images will appear correctly.
Returns
If you are not happy with your purchase, contact us within 7 days from receipt to arrange a return. Items must be received back to us within 30 days from date of receipt. Unauthorized returns will not be accepted. We will credit back the purchase price for any item that is returned in the same new condition. Original packaging must be included with the returned item. Items returned worn, altered, or damaged by the buyer will not be refunded. Buyer assumes the cost of return shipping.
Photography
Items are photographed as clearly and accurately as possible for color, design and detail. Because of the challenges of the photography, we do have a return policy for the website. Please refer to that section for more information. If the images on the screen looked elongated or "stretched", you are probably using a wide screen monitor. Turn off the wide screen feature and the images will appear correctly.
Returns
If you are not happy with your purchase, contact us within 7 days from receipt to arrange a return. Items must be received back to us within 30 days from date of receipt. Unauthorized returns will not be accepted. We will credit back the purchase price for any item that is returned in the same new condition. Original packaging must be included with the returned item. Items returned worn, altered, or damaged by the buyer will not be refunded. Buyer assumes the cost of return shipping.
The cost of shipping & insurance will not be refunded.
Contact us via email prior to returning an item for our return address and authorization number. Our return address is in the United States.
Shipping
We ship in the USA via flat-rate, first class mail, priority, or express mail.
Shipping Outside the United StatesPlease contact us prior to purchase for a shipping quote.
Secure Server
https: in the address shows that you are on a secure site.
Payment
I accept payment in US Dollars via credit card, PayPal or Amazon Pay.
Privacy
Information gathered from and about my customers is used strictly by sculptedwirejewelry.com and sandywhitedesigns.com
We do send emails regarding orders and shipping confirmations. If you are using a spam blocker or other type of email filter, please make sure to check your spam for emails from me after you place your order.